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General FAQs

How do I get a catalog?

To download a convenient PDF version of our catalog, please right click the following link and select “Save As”: EXXT APPAREL Catalog.

To browse our online catalog, please click here .

How do I sign up for your newsletter?

Simply enter your email address in the “Sign Up for Our Newsletter” field, located in the footer of any page of the website, and click “Sign Up”.

ORDERING

Can I place wholesale orders directly through EXXT APPAREL?

Yes, but you must be a qualified Distributor, Decorator or Manufacturer to purchase directly from EXXT APPAREL. If you qualify, please contact us at sales@exxtapparel.com or click here to create an account.

You may also purchase from one of our preferred distributors. Please visit our Distributor Locator to contact your nearest distributor. If you have any questions regarding distributors or ordering, please email us at order@exxtapparel.com for assistance.

What payment methods are available?

The EXXT Apparel store accepts VISA, MasterCard, American Express card networks. Your account will not be charged until your order is ready to be shipped.

Can I place a back-order online?

No. Unfortunately, we do not allow back-orders to be placed online at this time. Please contact your Inside Sales Representative if you require a back-order.

Will I receive confirmation when my order has shipped?

Yes. When your order has shipped, you will receive an email notification and a tracking number. You can also check your order status by logging in and visiting the My Account section.

How long will it take to process my order?

All orders will be shipped within 1-3 business days after the order is received. In the event that the item/product is out of stock, we will inform you immediately via all available channels so that you can cancel or change your order if you wish.

WEBSITE RULES

Welcome to EXXT Apparel’s online store and website.

This page provides a platform for you to purchase products manufactured and marketed by EXXT Apparel. The following guidelines are designed to help provide a quality environment our clients:

Using this website is completely voluntary, and any content, ideas, suggestions or improvements you submit may be used or reproduced by us and our subsidiaries and affiliated companies without compensation to you. For content that is covered by intellectual property rights, like photos and videos (IP content), you specifically give us the following permission: you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use any IP content that you post on or in connection with any of our social media.

We reserve the right to remove, at our discretion, any posts that don’t adhere to our House Rules and to block anyone who violates them repeatedly.

We do not tolerate the following:

  • You may also purchase from one of our preferred distributors. Please visit our Distributor Locator to contact your nearest distributor. If you have any questions regarding distributors or ordering, please email us at order@exxtapparel.com for assistance.
  • Yes, but you must be a qualified Distributor, Decorator or Manufacturer to purchase directly from EXXT APPAREL. If you qualify, please contact us at sales@exxtapparel.com or click here to create an account.
  • Abusing, harassing, stalking, threatening or attacking others using information obtained from the site
  • Any form of defamatory, offensive, obscene, vulgar language or language depicting violence
  • Hateful in language targeting race/ethnicity, religion, gender, nationality or political beliefs
  • Fraudulent, deceptive, misleading or unlawful usage of the website
  • Trolling
  • Spam
  • Uploading files that contain viruses, worms or programs that could damage programs or files or the operation of other people’s computers
  • Commercial solicitation of your services or goods or any third party services or goods
  • Link baiting (embedding a link in your post to draw traffic to your own site)

If you have a customer service issue, contact us via private message or via email at: complaints@exxtapparel.com